Appointments with our doctors and nurses can be made in person, by phoning the surgery on 02476 322810 or online (for doctors appointments only).
You may be aware we have a slightly different way in which we handle our appointment requests.
These are available for routine problems. We do not open these up more than 2 weeks in advance as we have a high rate of patients who do not attend (DNA's) if we book these too far in advance and this wastes appointments.
Book on the day appointments
These are available from 08.00 for morning slots and from 14.00 for afternoon slots. These are to deal with problems which cant wait for a week or 2 for a routine appointment.
These are always available with the duty doctor if a problem cannot wait until the next day and all the book on the day appointments have gone.
The idea is that this enables patients to gain access to the doctors when a problem genuinely cannot wait for a routine appointment. However, availability depends upon Doctor appointment time and this is not endless.
Please note that if you are 10 mins or more late for your appointment the Doctor/Nurse will not see you and you will need to re-book your appointment.
If you are not able to attend for an appointment you have booked, please let us know as soon as possible, either by phoning the surgery on 02476 322810 or online by clicking here. Failing to let us know in advance wastes the doctor's or nurse's time and means we can not give the appointment to someone else. If you fail to attend more than one appointment we will write to you to highlight the problems caused by your non-attendance. Repeated non-attendance could result in you being asked to find a new doctor.
Late evening and Saturday mornings
If you find it difficult to get to appointments during the normal working day, we can now offer appointments on alternate Saturday mornings and certain evenings. Please ask Reception for details.