News

Christmas Opening Hours

The surgery is closed Wednesday 25th December and Thursday 26th December and reopens with our usual opening hours on Friday  27th December at 8am.

We are also closed New Years Day, Wednesday 1st January 2024. The surgery will reopen onThursday 2nd January at 8am and normal working hours of 8am-6.30pm will resume.

Merry Christmas & A Happy New Year to all of our patients at The Grange Medical Centre.

Radiology Waiting Times

Please find below the updated wait times for scans with the hospital. Please only contact the surgery to chase results if your waiting has exceeded the times advised below.

Telephone Waiting Times

We apologise for the increased difficulty of getting through on our telephone lines. We are answering an unprecedented amount of calls at the moment.

Our Reception team are answering an average of 800 calls per day, which is on average a new call every 3 minutes per Receptionist.

Please be patient, we are working as hard as we can to get through as many calls as possible.

NHS App

Did you know you that you can Order Repeat Prescriptions, Book Appointments & View your Records through the NHS App? 

Click the video below to view how to order your repeat prescriptions through the NHS App

https://www.youtube.com/watch?v=OCsmDMMMsIU

Healthy Living for people with type 2 diabetes

https://youtu.be/mQMpQWVLyfo

Active Sky Blues

Published on 14th Jun 2024

Diazepam & Benzodiazepines miss-sold Bromazolam

The alert concerns Diazepam and benzodiazepines mis-sold as Bromazolam. It produces strong sedative or sleep-inducing effects. There is a substantial risk of overdose as a result. Other effects can include: 

• Feeling confused 
• Feeling highly agitated 
• Drowsiness and reduced consciousness 
• Loss of coordination 
• Memory loss and blackouts

Samples of blue pills bought in Warwickshire recently have been tested and confirmed as Bromazolam. It can also be found in counterfeit medicines – illegally produced but designed to look real. We have also been told of people intentionally buying Bromazolam from the internet, which has caused overdose incidents.

Advice for staying safe and helping others is attached. Please cascade as appropriate.

Kind regards

Warwickshire Local Drug Information System 

LDIS@warwickshire.gov.uk

https://safeinwarwickshire.com/substance-misuse

Specialist Wound Care Service now open for patients across North Warwickshire

Primary Care Warwickshire Federation, in partnership with Nuneaton & Bedworth Primary Care Network and Coloplast UK has launched a specialist wound care support service for patients across North Warwickshire, in a unique collaboration.  Primary Care Warwickshire Federation consists of 25 GP practices within three Primary Care Networks (PCNs): Rural, North Arden and Nuneaton and Bedworth, all of whom will be able to refer patients into the specialist Wound Care ‘Hub’ based in Nuneaton and Bedworth PCN.

The Wound Care Hub will run clinics twice a week from two ‘hubs’ at Manor Court Surgery and Stockingford Medical Centre in Nuneaton. This service supports the existing tissue viability services in the wider Warwickshire area, providing a seamless and aligned experience for patients. Patients whose wounds have not shown signs of healing progression after two weeks, or who are already seeing their Practice Nurse for wound care treatment more than twice a week, can be referred into the service by their GP or nurse, where they will be seen by a specialist Tissue Viability Nurse.

This is an example of partnership working between the NHS and the private sector, which will deliver improved patient outcomes, while also freeing-up appointments and saving NHS resources. Laina Tebbutt, Project Manager, Nuneaton & Bedworth Primary Care Network and Primary Care Warwickshire Federation said: “The people of North Warwickshire will benefit significantly from this new specialist Wound Care Hub. We are delighted to have a service that can refer patients living with wounds to specialist Coloplast wound care nurses in our community.”

If you are living in the area and dealing with wounds, please speak to your GP practice to see if you meet the criteria for referral to the Wound Care Hub.

Pain Management Service – Rehab Direct

What is persistent pain?

Chronic or persistent pain refers to pain that lasts for more than 3 months, despite medication or treatment. Unlike acute pain, which serves as a warning sign of injury or illness, chronic pain persists after the initial cause has healed. Sometimes, pain can manifest without any history of an injury or operation.

Chronic/persistent pain can significantly impact your life, both physically and emotionally. It can:

• Limit your ability to perform daily activities
• Interfere with sleep
• Lead to fatigue
• Affect mood and mental health wellbeing
• Strain relationships

What is the Pain Management Service?

The remote service provides easy, direct access to experienced professionals who are specifically trained in pain management.

This service is appropriate for patients over the age of 16 presenting with pain that has persisted for 6 months or more.

The programme aims to:

• Support you with specialist Pain Practitioners and personal Health & Wellbeing Coaches
• Help you understand how chronic pain develops and persists
• Show you ways to manage your pain
• Support your independence
• Improve your quality of life
• Help find the best medicines for your pain

Patients are offered a 16-week programme where they can explore a range of modules and tools to help manage their own pain. This service is not suitable for patients awaiting investigation or treatment for their pain, or patients experiencing complex mental health issues.

LINK TO INTRODUCTORY VIDEO: https://youtu.be/ehtw-d9W7m4

How do I access this service?

Woodlands Surgery, Rugby Road Surgery, The Old Cole House, Bulkinton Surgery, Bedworth Health Centre, Manor Court Surgery, The Grange Medical Practice, Chapel end Surgery, Arbury Medical Practice, Stockingford Medical Centre, Camphill Health Centre, Red Roofs Surgery, Riversley Road Surgery, Queen’s Road Surgery, Old Mill Surgery and Chaucers Surgery have access to the Pain Management Service. Please speak to your practice or GP for more information.

National Doctors Day 30.03.2023

Today, in honour of National Doctors Day, ours Doctors were presented with this lovely cake by our Patient Group members. Thank you to everyone who got involved with their fantastic feedback. If anyone would like to get involved with our Patient Group please contact us for more information or go to our website.

NHS Number Finder

If you need to access your NHS number please visit: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/

My Planned Care

For helpful advice and guidance if you are waiting for a hospital consultation, treatment or surgery please visit: https://www.myplannedcare.nhs.uk/

Prescription Changes October 2022

As a Practice we have made a decision, based on safety concerns, to reduce the amount of codeine and morphine based medications per prescription. There will be a maximum of 100 tablets issued per prescription which may mean requesting a supply and then requesting another after a minimum of 13 days depending on usage. We recognise that this may be inconvenient to some but we feel it is necessary to provide a safe prescribing process.

Monkeypox June 2022

The case numbers for Monkeypox are rising in the UK and we are aiming to provide information for patients. Please visit the website below for more information on this:

Monkeypox – NHS (www.nhs.uk)

Admiral Nurses

Admiral Nurses provide support to families affected by dementia across Coventry, Rugby and North Warwickshire.

Patients and carers can access the Admiral Nurse team, Monday to Friday 9-5 by:
Telephone: 0300 303 3131
Email: CRCCG.CRGPAadmiralnurses@nhs.net

For more information, please visit: Admiral Nurse Service – Coventry and Rugby GP Alliance (coventryrugbygpalliance.nhs.uk)

Self-Refer for Weight Management

You can now self-refer for Weight Management Services. Please click on the poster where it says ‘click here to self refer’ and it will take you to the relevant website where it will provide more information on the options available.

Weight Management

Stay Well This Winter

Quote / Testimonial:

We’re here to help you stay well this winter.

If you’re worried about your health, don’t delay, your NHS wants to see you – help us help you get the care you need this winter.

Winter conditions can be bad for our health, especially for people aged 65 or older, and people with long-term conditions such as heart or kidney disease, COPD (including emphysema and chronic bronchitis), asthma or diabetes.
Being cold can raise the risk of increased blood pressure, heart attacks and strokes.

The cold and damp weather, ice, snow and high winds can all aggravate any existing health problems and make us more vulnerable to respiratory winter illnesses. But there are lots of things you can do to stay well this winter.

 

Covid-19 Advice

Advice in your region

England | Scotland | Wales | Northern Ireland | Ireland

Get the latest NHS information and advice about coronavirus (COVID-19)

Get a free PCR test to check if you have coronavirus

Symptoms

Find out about the main symptoms of coronavirus and what to do if you or your child has them.

Self-isolation and treating symptoms

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Testing and tracing

Get a test to check if you have coronavirus, understand your test result and find out what to do if you’re contacted by NHS Test and Trace.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Long-term effects (long COVID)

Find out about the long-term effects coronavirus can sometimes have and what help is available.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

Take part in research

Find out about health research studies and how you may be able to take part.

Download the NHS COVID-19 app

Welcome to The Grange Medical Centre website

We aim to provide high-quality medical care in a friendly and caring manner, by working in partnership with our patients.

This website aims to give you information about the practice, services we provide, how we can help you, and how you can best help us to provide a high-quality service to all our patients.

When we are closed:

Once a month we have a protected training afternoon whereby the surgery is closed for the afternoon from 12.30pm. The dates for these are:

If you need to see a GP on one of these afternoons please contact 0300 130 3040 between the hours of 12.30 and 18.30.

After this please contact the NHS111 service.

Christmas Message

We would like to wish all our patients and staff a wonderful Christmas, however that may be looking for you all this year!

What a year it has been and we couldn’t have got through it without our fabulous staff members who have dealt with and adapted to all the NHS England recommendations put in place at a moment’s notice, and which changed sometimes day by day.  Many days the Reception team have had up to a 1000 telephone calls in a single day which have all been professionally and compassionately dealt with. The Administration team behind the scenes have been working on their normal administration work, plus tirelessly managing the new data coming through regarding COVID-19 and the extended Flu program. All of the above has been seamlessly co-ordinated by the Management team. We are so grateful for all their hard work this year.

We also wanted to thank you, the patients, as you too have needed to adapt to the strategies we implemented to keep you safe. We thank you for all the positive, kind and compassionate messages we have had through, they mean a lot to us.  For those who felt we have not got a process right or who have read the media and feel that we are not being visible, we have tried to take your suggestions on board where possible within the safety constraints and guidance we have been issued. Genuinely we only want what is best and safe for you, whist protecting our staff, some of whom have their own or family health concerns.

We all have had fears and concerns about the situation we are in, but we hope that 2021 will be the year the vaccine starts to turn this around and we find ourselves in a more optimistic position this time next year.

The Partners

Accurx

Please click the link below on how to use Accurx if you have a text request to send a picture or receive information from the GP. 

https://support.accurx.com/en/collections/2279595-accurx-for-patients

Warwickshire North Blood Test Clinics

Patients can book an appointment online at www.geh.nhs.uk. Friends, Family and Carers are able to book for others by adding them to their own online account, to help those who are in their care.

For people without internet access, the appointment line is 0247 615 3546 (Mon-Fri 9am-3pm).

Coronavirus – covid-19

Following the latest guidance, If you are calling with symptoms of a cough cold sore throat or high temperature regardless of travel history or contact with a suspected case of covid-19.

If you are well stay at home.

If you are unwell use the 111 website for information or, if you don’t have internet access, then call them. 

Do not attend a GP surgery or hospital

We have been advised to move to a full telephone triage system for access to face to face GP appointments.

The reception team will take your details and a GP will call you back for a telephone assessment, you may then be asked to attend as appropriate.

Nurse or HCA appointments will only be made for essential treatment and the nurse may call you before you arrive.

If you have any flu or cold symptoms please cancel the appointment.

Anyone arriving at the surgery will be assessed for symptoms before being allowed into the building.

Do not attend the surgery speculatively for an appointment, you will be asked to telephone in.

If you do not currently receive your prescription electronically to your pharmacy we will be asking you to nominate one to remove the need to enter the building.

Doorway Collection

We have a Doorway collection in reception.

This is for those who have been homeless and no longer have any belongings.

There is a list below of items doorway need for their starter packs.

These packs can help make a house a home for a homeless young person. 

• Dishes and cutlery ( Can be second hand if in good condition)
• Pot’s and pans ( Can be second hand if in good condition)
• Cleaning Items 
• Bed Linen and towels ( Must be new or in like new condition) 
• Clothing ( Any clothing suitable for young people age 16-25)
• Long Lasting Food

Measles outbreak in Nuneaton

There has been a confirmed Measles case within Nuneaton.

Please see attached information about Measles.